The Department of Mental Health (DMH), as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages; enabling them to live, work and participate in their communities. Most mental health services, including medication and therapy are provided through health insurance – MassHealth (Medicaid), the Massachusetts Health Connector (health insurance marketplace) or through private insurance (employer-based). The Department of Mental Health (DMH) has a specialized role in the healthcare delivery system as DMH provides supplemental services for people with the most serious needs.
Emergency/Crisis Line - Available 24 Hours: 877-382-1609
Central Office, 25 Staniford Street, Boston, MA 02114, 617-626-8000
DMH Info Line: 800-221-0053 (This voicemail box is checked regularly Monday through Friday. Calls are returned within 48 hours.)
Franklin/North Quabbin Site Office
Towns Served: Ashfield, Athol, Bernardston, Buckland, Charlemont , Colrain , Conway, Deerfield, Erving, Gill, Greenfield, Hawley, Heath, Leverett, Leyden, Montague, New Salem, Northfield, Orange, Petersham Phillipston, Rowe, Royalston, Shelburne, Shutesbury, Sunderland, Turners Falls, Warwick, Wendell, Whately